Steve Quincy
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Recent activity by Steve Quincy-
How do I know if my doctor participates in telehealth appointments?
Providers will display "virtual visits available" in their profiles on ZenHealth.com or from our ZenHealth app if they are currently accepting telehealth visits.
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How can I pay my telehealth bill?
Your bills will be available in the billing section of ZenHealth.com or via "Pay a bill" in the ZenHealth app.
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Is my telehealth appointment covered by my insurance plan?
New and established patient telehealth visits are currently covered. However, we always suggest you verify this information with your own insurance company.
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Will I be charged for a visit if I have technical issues and my appointment does not happen?
If your visit does not take place, you will not be charged for the appointment.
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Do I need a referral for my telehealth appointment?
We suggest you review your insurance policy requirements, as each insurance plan has their own set of specific guidelines. For example, if you currently require referrals to see a specialist, you ...
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Will I be charged a co-pay for my telehealth appointment?
Yes. Regular office visit copayments and coinsurance will apply for telehealth.
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What types of appointments can I book via telehealth?
Both new and established appointments can be done via telehealth. Please call (888) 123-4567 for more information.
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What should I do if my visit is starting in a few minutes, but I cannot start my telehealth session?
If you have time before your appointment is due to begin, you can call ZenHealth support at (888) 123-4567 for assistance. If your appointment is starting in less than 15 minutes, we recommend you ...
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I have tested my connection and cannot get it to work for my telehealth visit. What do I do?
If you are having trouble testing your connection, please call support at (800) 123-4567
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Why didn't I receive my email regarding my upcoming telehealth appointment?
You should have received an email at the address you provided when booking your telehealth appointment. Please check your spam and trash folders to ensure it did not end up there. You can also sear...