Skip to main content
IntelyCare Help Center home page IntelyCare
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. IntelyCare
  2. Telehealth
  3. Preparing for an Appointment

Preparing for an Appointment

  • Can I use the ZenHealth app to attend my telehealth appointment?
  • Can I use my computer for my telehealth appointment?
  • How can I reschedule my telehealth appointment?
  • If I book a telehealth appointment for a dependent, do they need their own ZenHealth account to access the appointment?
  • If I book a telehealth appointment for a dependent (child, other family member, etc.), how can I access the appointment?
  • What number do I call for questions about my telehealth appointment?
  • What browser should I use when I launch my telehealth visit?
  • Can two people access the telehealth appointment from different locations?
  • When will I be able to join my telehealth appointment?
  • How can I test my connection?
  • What devices can be used for a telehealth appointment?
  • How do I know if my doctor participates in telehealth appointments?
IntelyCare
Powered by Zendesk