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  1. IntelyCare
  2. Telehealth
  3. Troubleshooting a problem

Troubleshooting a problem

  • What should I do if my visit is starting in a few minutes, but I cannot start my telehealth session?
  • I have tested my connection and cannot get it to work for my telehealth visit. What do I do?
  • I have checked in to the virtual waiting room, but the provider did not join.
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