Steve Quincy

You can attend your telehealth appointment from any device that has access to your email. When you book a telehealth appointment, you will receive an email with your appointment information and wil...

You can reschedule your telehealth appointment by calling (888) 123-4567. Once rescheduled, you will be able to view and access your appointment in the ZenHealth app.

No. Minors cannot create their own ZenHealth account, so provide your email address when booking an appointment and the scheduled appointment will display in the ZenHealth app. If the dependent is ...

As long as the email address provided during the booking process matches the email address for the ZenHealth app, your dependent's appointment will appear under "Upcoming appointments" with your de...

If you have technical questions regarding your telehealth appointment, you can reach ZenHealth support at (888) 123-4567. If you have a clinical question, please contact your provider's office dire...

When launching a visit from a desktop and/or Samsung device, we recommend using the Chrome browser for best results. When launching from an iPhone, we recommend using the Safari browser. When launc...

Only one device can access a telehealth link. If you need to have someone attend the appointment with you, they should be sitting beside you so they can see your screen and the provider can see and...

You can join your meeting up to 15 minutes before the scheduled start time. If your provider is not available, you will be placed in a virtual waiting room until they arrive.

In the ZenHealth app, tap My appointments and select Start your visit to test your connection. On a computer or mobile browser, log in and select Start your visit to test your connection. (If you’r...

You can use any device that has access to your email (a phone, tablet or computer) to attend your telehealth appointments. You may have to download the ZenHealth app to your mobile device. Follow t...