Steve Quincy

There are many reasons why you may receive more than one bill for a single visit. During a single visit to a ZenHealth facility, you may receive care from multiple providers, or receive more than o...

Sometimes the place where you received care—such as a doctor’s office or lab—may be affiliated with a ZenHealth hospital, and you may not realize it. The name of the affiliated hospital will appear...

If you receive an unexpected bill, which could be what’s referred to as a "surprise bill," for a service from a provider or facility that you did not know is not covered by your insurance plan, you...

You can request an itemized bill for most facilities online here, or by calling (888) 123-4567 and using the automated self-service system. You’ll need your account number, which can be found on yo...

ZenHealth offers personalized financial options like payment plans for qualifying bills. We also have a financial assistance program for eligible patients, which provides reduced fees for uninsured...

To apply for Financial Assistance please call us at (800) 123-4567 or visit the Financial Assistance Program page to apply online. Applications are available in multiple languages. You have 90 days...

To apply for financial aid, you must provide proof of your current household income and household size. In some instances, you may be asked to provide your recent bank statements of general savings.

We look to see if you live within the ZenHealth service area, and sometimes we will ask you questions about your financial assets.

To be eligible for the ZenHealth Financial Assistance Program, you must live in a household with an annual income under 500 percent of the Federal Poverty Level. You can call us, toll-free, at (800...

No. All information in your application is kept confidential.