Steve Quincy

If you need to edit or make changes to an existing payment plan, our financial health advisors can help. Please call (888) 123-4567.  

Keep in mind, it could take approximately three to five days for your payment to be reflected on your account. If you mailed in your payment, contact us online or call (888) 123-4567 and we’ll let ...

You may not see your bill(s) in your online account if we are still working with your insurance company to finalize your claim. It could take up to a few months to go through the claims process an...

The easiest and quickest way to pay a bill is online. To pay a bill for someone else online, in addition to the account or invoice number, you may also need to enter some additional information suc...

All bills may not look exactly the same, but most bills from ZenHealth providers and facilities will include the following information: Statement date: The date the bill was printed by the provider...

You can use our online expense calculator to get an idea of how much a procedure or service may cost. This estimate will show how much your insurance may cover and how much you may have to pay out-...

There are many reasons why you may receive more than one bill for a single visit. During a single visit to a ZenHealth facility, you may receive care from multiple providers, or receive more than o...

Sometimes the place where you received care—such as a doctor’s office or lab—may be affiliated with a ZenHealth hospital, and you may not realize it. The name of the affiliated hospital will appear...

If you receive an unexpected bill, which could be what’s referred to as a "surprise bill," for a service from a provider or facility that you did not know is not covered by your insurance plan, you...

You can request an itemized bill for most facilities online here, or by calling (888) 123-4567 and using the automated self-service system. You’ll need your account number, which can be found on yo...